Introduction
Sweets4u Carluke (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or place an order at www.sweets4ucarluke.co.uk or through our SumUp online shop.
Data Controller
Sweets4u Carluke is the data controller for the personal information you provide. Our Data Protection Officer can be contacted via the contact form at the bottom of the page.
Information We Collect
Order Information: When you place an order, we collect your name, billing and shipping addresses, payment details, email, and phone number.
Device Information: We automatically collect data about your device and browsing, such as IP address, browser type, pages visited, referring websites, and cookies. This helps us improve our website and detect fraud.
Cookies & Tracking:
Cookies: small files on your device that help us remember your preferences.
Log files: track activity on the site.
Web beacons / pixels: help measure how you use the site.
For more info or to disable cookies, visit allaboutcookies.org
How We Use Your Information
We use your information to:
Fulfil your orders (process payments, arrange shipping, provide confirmations/invoices)
Communicate with you about your orders
Detect and prevent fraud
Improve our website and marketing
We process your data to fulfil contracts with you or for our legitimate business interests.
Sharing Your Information
We may share your information with:
Service providers who help run our store (e.g., SumUp, Google Analytics)
Legal authorities if required by law or to protect our rights
We only share data with parties who meet GDPR or UK data protection standards.
International Transfers
Some third-party services may be outside the European Economic Area (EEA). We ensure data is protected through adequate safeguards and contractual agreements
Your Rights
If GDPR applies to you, you have the right to:
Access, correct, or delete your personal data
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise any rights, contact our DPO via the contact form. You may also lodge a complaint with your local data protection authority.
Data Retention
We keep your Order Information only as long as necessary to provide services or comply with legal obligations. After that, your data will be deleted.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legalrequirements.
Contact Us
For questions about your data or this Privacy Policy, please contact us via the contact form at the bottom of the page.